Category Archives: Mail Server

NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: May 16th, 2013 2:00AM – 6:00AM EST

Posted on May 7, 2013 @ 1:49 pm by srossello

NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: May 16th, 2013 2:00AM – 6:00AM EST Date and Time of Maintenance: May 16th, 2013 2:00AM – 6:00AM EST (7:00AM – 11:00AM GMT) Description: HostMySite will be upgrading one mail server from SmarterMail version 5.5 … Continue reading →

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NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: April 18th, 2013 2:00AM – 6:00AM EST

Posted on Apr 18, 2013 @ 2:58 am by srossello

NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: April 18th, 2013 2:00AM – 6:00AM EST Date and Time of Maintenance: April 18th, 2013 2:00AM – 6:00AM EST (7:00AM – 11:00AM GMT) Description: HostMySite will be upgrading two mail servers from SmarterMail version 5.5 … Continue reading →

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HMS-Mail007 / mail21.safesecureweb.com performance issues [Resolved]

Posted on Sep 27, 2012 @ 12:37 pm by admin

—Final Update 2:00pm— After the chassis swap, all systems are functioning normally. We will continue to monitor the new server throughout the day.   —Update 1:35pm— The new server is built and mail007 is being powered down to do the … Continue reading →

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Problems with Hosted Exchange Platform [Resolved]

Posted on May 23, 2012 @ 1:20 pm by JoshT

::::::::::::::::Resolution – 5/23/12 @ 8:30pm::::::::::::::::::::::::::: After resubscribing the self-signing certificates to the servers, there were still latency issues with the OWA interface. The issue was found to stem from the primary mailbox server.  The mailbox server was failed over to … Continue reading →

Posted in Mail Server, Systems Status | 4 Comments

SmarterMail 8 Server “HMS-Mail007″ Data Loss [Resolved]

Posted on Apr 29, 2012 @ 10:47 pm by kwilliams

We have had data loss on the SmarterMail 8 server, “HMS-Mail007″. We are currently restoring the data to the server. A small amount of customer accounts are affected. As the data is restored, the accounts will come back online. We … Continue reading →

Posted in Mail Server, Systems Status | 2 Comments

Recent Mail77 Performance Issues – RFO

Posted on Jan 26, 2012 @ 2:16 pm by JoshT

Last week, customers on Mail77 experienced multiple performance issues which included major delays in sending and receiving email.  Any amount of time without email is unacceptable – and the extended time to resolution was especially frustrating and painful for all … Continue reading →

Posted in Mail Server | 4 Comments

Mail75 and Mail77 Spooling Issues

Posted on Jan 10, 2012 @ 4:09 pm by kwilliams

- Final Update 13.Jan.2012 @ 4:00 PM: We have been monitoring the server Barricade (mail77.safesecureweb.com) over the last 24-hours and we have seen no further issue with mail.  The spooling issues are no longer a problem and mail delays are … Continue reading →

Posted in Mail Server, Systems Status | 8 Comments