Category Archives: Systems Status

NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE – May 21st 2013 – Shopping Cart Upgrades

Posted on May 17, 2013 @ 3:49 pm by kwilliams

NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE: Date and Time of Maintenance: May 21st, 2013 at 02:00 AM – 06:00 AM EDT (0700 – 1100 UTC)   Description: Hostmysite.com will be upgrading your shopping cart software. During the upgrade, you may experience … Continue reading →

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NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE – May 31st 2013

Posted on May 17, 2013 @ 2:57 pm by kwilliams

NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE:   Date and Time of Maintenance: May 31, 2013 – 2:00am  – 4:00 am EST (7:00am – 9:00am GMT) Description: HostMySite will be replacing a network switch in our VPS server environment to proactively protect … Continue reading →

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VPS Node Event

Posted on May 16, 2013 @ 1:22 pm by JimmyM

=== Resolution 1:40pm === Parallels was able to determine that there were some Virtuozzo patches that needed to be applied to the node. After doing so, the node and all VPS returned to normal working state. === 1:20pm === We … Continue reading →

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NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: May 16th, 2013 2:00AM – 6:00AM EST

Posted on May 7, 2013 @ 1:49 pm by srossello

NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: May 16th, 2013 2:00AM – 6:00AM EST Date and Time of Maintenance: May 16th, 2013 2:00AM – 6:00AM EST (7:00AM – 11:00AM GMT) Description: HostMySite will be upgrading one mail server from SmarterMail version 5.5 … Continue reading →

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Phone System Issues

Posted on May 1, 2013 @ 9:14 am by kwilliams

==== Resolution 12:30 PM Eastern ==== After testing and verification, the phone issues are resolved. Again, we apologize for any inconvenience this may have caused. If you require any assistance please feel free to contact our support depart  at 877.215.HOST … Continue reading →

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Server Toucan Down

Posted on Apr 26, 2013 @ 12:47 pm by JimmyM

=== Resolution 12:50pm === Rebooting the server brought all services back online. === Event start 12:45pm === The ColdFusion server Toucan began alarming in our internal monitoring system. We were not able to bring ColdFusion or IIS back up. We … Continue reading →

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Chat link through Customer Control Panel not working.

Posted on Apr 22, 2013 @ 2:26 pm by JoshT

:::::UPDATE 3:00PM Eastern::::: We have corrected the issue with chats through the Customer Control Panel. ——————————————————————————– Hello, We are currently working to fix the Chat button located within the “Help & Support” tab of your Customer Control Panel.  We noticed … Continue reading →

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NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: April 25, 2013

Posted on Apr 18, 2013 @ 11:29 am by RStubbs

NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: Date and Time of Maintenance: April 25, 2013 2:00am – 6:00am EDT (7:00am – 11:00am GMT) Description: Hostmysite.com will be performing maintenance to our control panel and ticketing systems. Locations Affected: Newark, DE Impact: The … Continue reading →

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NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: April 18th, 2013 2:00AM – 6:00AM EST

Posted on Apr 18, 2013 @ 2:58 am by srossello

NOTIFICATION OF HOSTMYSITE.COM SCHEDULED MAINTENANCE: April 18th, 2013 2:00AM – 6:00AM EST Date and Time of Maintenance: April 18th, 2013 2:00AM – 6:00AM EST (7:00AM – 11:00AM GMT) Description: HostMySite will be upgrading two mail servers from SmarterMail version 5.5 … Continue reading →

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Linux Server Ladyluck Down

Posted on Apr 15, 2013 @ 9:35 am by JimmyM

=== Update 9:45am EST === The Ops team was able to return the server into a functioning state. We will be investigating to determine what happened. === Event Start 9:15am EST === The server “Ladyluck” is currently not serving websites … Continue reading →

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