Scheduled Maintenance: RightNow Ticketing System Dec 5 (9 AM – 11 AM GMT)

Date and Time of Maintenance:

December 5, 2016 4:00 AM EST – December 5, 2016 6:00 AM EST (9:00 AM – 11:00 AM GMT)

Description:

We will be updating the Ticketing and Chat portions of the Control Panel

Locations Affected:

All customers will be affected.

Impact:

During this maintenance the Ticketing will be intermittently unavailable and the ability to start new Chats will be intermittently unavailable.  Chats already in progress will not be affected.

Phone support will still be available during the entire maintenance. If you need to contact support please contact your Support Team by phone at 877-215-4678

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