Inbound Phone Issues

:: Update/Resolution 4/15/16 7:30 PM ::

Our vendor has confirmed that the issues with our local 302 numbers have been resolved. If you experience any further issues with these lines, please let us know via chat or email. Thank you.

:: Update 2:50 PM ::

All 8xx numbers should be working at this time. If you are trying to dial any our local / international 302 numbers, you may still experience issues with getting through. This has been escalated to our vendor, who is working to resolve this as soon as possible. In the meantime, please use any of our 8xx numbers or our online chat system.

:: Original Post 4/14/16 1:36 PM::

We are currently experiencing some issues with our inbound phone lines.  Attempts to call our support team may not be getting through.  Our System Administrators are working to correct the issues as soon as possible to restore the phone lines to full functionality. In the meantime, if you need to contact our support team, please use the chat feature on our website: https://www.hostmysite.com/chat-with-a-hostmysite-customer-service-representative/

Please check back on this blog post for further updates. Thank you for your patience!

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