2/8/17 Multi-customer impacting event

=== Incident Start ===
At around 3am EST, a networking device in our Newark datacenter went down.

We are working diligently to resolve the incident as quickly as possible.

Services hosted on the following servers are currently down:

Mail Servers:
Optimus

Defcon

hms-mail005

Grapple

Hoist

Hardhead

 

Database server:
Palm

 

Web servers:
Falcon

Quail

 

=== Update/Resolution 6:15am ===
The servers behind the down switch have been rerouted to a switch in an adjacent rack and are back online.

Please contact support if you have any issues.

 

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