Date and Time of Maintenance:
February 3, 2017 11:00 PM EST – February 4, 2017 3:00 AM EST (4:00 AM – 8:00 AM GMT)
Description:
Our vendor will be performing maintenance on our ticketing system.
Locations Affected:
All customers will be affected.
Impact:
During this maintenance you may potentially experience service unavailability of the ticketing system section of the Customer Control Panel, Support chat systems, and our Support articles site.
Our Vendor does not expect the duration of the individual events to last longer than 15 minutes each. During this interruption you will be unable to create, view or modify tickets in the Customer Control Panel (https://my.hostmysite.com/) and online chat will be unavailable.
Phone support will still be available during the entire maintenance. If you need to contact support please contact your Support Team by phone at 877-215-4678
