NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: Oct 18, 19, & 20, 2017 - 2:00am – 6:00am EDT (4:00am – 10:00am GMT)
Description: Office365 Automation Application Upgrade to fix multiple bugs within.
Locations Affected: Newark, DE
Impact: Online ordering of new or upgrading existing Office365 subscriptions and adding/removing of Office365 seat licenses will be disabled when the upgrade is actively being processed.
October 12th, 2017
Control Panel / Office 365
Dear Customer,
Dates and Time of Maintenance: October 6th, 2017 10:00PM EDT (2:00AM GMT) – October 9th 7:00AM EST (11:00AM GMT)
Description: HostMySite is performing an upgrade of our Control Panel and Automation systems. This update includes many service and security enhancements.
Locations Affected: Newark, Delaware
Impact: The Control Panel (https://my.hostmysite.com) may be inaccessible during the maintenance windows listed above. Hosting services will remain online
October 5th, 2017
Control Panel / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: Sept 20, 21, & 22, 2017 - 12:00am – 6:00am EDT (4:00am – 10:00am GMT)
Description: Office365 Automation Application Upgrade due to Microsoft discontinuing their CREST API and replacing it with their new Partner Center API
Locations Affected: Newark, DE
Impact: Online ordering of new or upgrading existing Office365 subscriptions and adding/removing of Office365 seat
September 14th, 2017
Control Panel / Office 365
Our System Administrators will be performing maintenance on the HostMySite Control Panel systems between the hours of 2am - 6am EST January 5, 2016. The maintenance will begin at 2am and may take up to 4 hours. During this time, the HostMySite Customer Control Panel will not be available. If you are still unable to access your Control Panel after this time, please contact Support.
January 4th, 2016
Control Panel / System Maintenance
Our System Administrators will be performing maintenance on the HostMySite Control Panel systems between the hours of 2am - 4am EST 12/10/2015. During this time, the Control Panel will not be available. If you are still unable to access the Control Panel after this time, please contact Support. Thank you!
December 9th, 2015
Control Panel / System Maintenance
The HostMySite Customer Control Panel (https://my.hostmysite.com) is currently experiencing some performance issues. You may see slower load times when accessing features in the Control Panel. Our System Administrators have identified the cause and are monitoring closely to ensure performance is restored as quickly as possible. The Control Panel should return to normal speeds by this evening. Thank you for your patience and understanding!
August 19th, 2015
Control Panel
:::::UPDATE @ 1:50pm on August 18, 2015:::::
To provide another update: the issue is still not fully resolved. Some customers will continue to be missing tabs or seeing tabs they don't expect. This remains a priority issue and we will continue to post updates as available. Thank you.
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:::::UPDATE @ 11:00am on August 17, 2015:::::
The issues with missing tabs is still being worked
August 18th, 2015
Control Panel
The HostMySite Control Panel (https://my.hostmysite.com) will be down for updates during these upcoming maintenance windows:
2am - 6am EDT, Wednesday, April 15, 2015
2am - 6am EDT, Thursday, April 16, 2015
During these windows, the Control Panel may be unavailable or have limited functionality. If you need to contact Support while the maintenance is occurring, please call 1.877.215.4678 to speak with a Support Representative. Thank
April 14th, 2015
Control Panel / System Maintenance
Due to issues caused by recent maintenance, some Control Panel features aren't working properly (on https://my.hostmysite.com). For example, you may find that the websites are missing when you click the Websites tab. If this is happening to you, there's an alternate method to manage your sites and domains, described in this support article:
https://solutions.hostmysite.com/index.php?/Knowledgebase/Article/View/8750/123/how-to-manage-a-site-missing-on-the-websites-tab
Our System Administrators are working to correct these issues as soon
February 19th, 2015
Control Panel
*** Update: Feb 20, 2015 11:30am EST ***
We are still working with our Vendor to resolve the Control Panel issues. Some features have been repaired but issues remain such as being unable to place or renew orders, or manage your payment methods. We are working urgently to resolve these issues so please check back soon for updates. Thanks for your patience!
*** Original Post:
February 18th, 2015
Control Panel
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: January 28, 2015 2:00am – 6:00am EST (7:00am – 11:00am GMT)
Description: We will be doing routine maintenance on the following systems. The systems may be down for brief stretches of times during the maintenance.
January 28, 2015 2:00am – 6:00am EST (7:00am – 11:00am GMT) – Control Panel
Locations Affected: Newark, DE
Impact: The
January 27th, 2015
Control Panel / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: November 25, 2014 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: We will be doing routine maintenance on the following systems. The systems may be down for brief stretches of times during the maintenance.
November 25, 2014 2:00am – 6:00am EDT (6:00am – 10:00am GMT) – Control Panel
Locations Affected: Newark, DE
Impact: The
November 24th, 2014
Control Panel / System Maintenance
