NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: November 9th, 2017 - 2 AM to 6 AM EST (7:00am – 11:00am GMT)
Description: Win-mail02 will have it's RAID battery and cable replaced.
Locations Affected: Newark, DE
Impact: Email services will be unavailable during maintenance. No emails will be lost, however delivery of emails may be slightly delayed once the server is powered back
November 2nd, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: November 9th, 2017 - 2 AM to 6 AM EST (7:00am – 11:00am GMT)
Description: Wheeljack (mail18.safesecureweb.com) will have it's RAID battery and cable replaced.
Locations Affected: Newark, DE
Impact: Email services will be unavailable during maintenance. No emails will be lost, however delivery of emails may be slightly delayed once the server is powered
November 2nd, 2017
Mail Server / System Maintenance
Dear Customer,
Dates and Time of Maintenance: October 6th, 2017 10:00PM EDT (2:00AM GMT) – October 9th 7:00AM EST (11:00AM GMT)
Description: HostMySite is performing an upgrade of our Control Panel and Automation systems. This update includes many service and security enhancements.
Locations Affected: Newark, Delaware
Impact: The Control Panel (https://my.hostmysite.com) may be inaccessible during the maintenance windows listed above. Hosting services will remain online
October 5th, 2017
Control Panel / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: August 30th, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Server will have software installed and may need a reboot.
Locations Affected: Newark, DE
Impact: Sites email could be down for a couple of minutes while the server is rebooted, however there is a possibility that a reboot will not be nessesary.
Contact:
August 22nd, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: August 29th, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Server will be restarted to replace a RAID card battery.
Locations Affected: Newark, DE
Impact: Sites will experience a single period of downtime of up to 30 minutes between the hours of 2am and 6am EDT (6am and 10am GMT).
Contact: If you
August 22nd, 2017
ColdFusion / System Maintenance / Windows
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: August 18th, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Server will have it's RAID battery and cable replaced.
Locations Affected: Newark, DE
Impact: Email services will be unavailable during maintenance. No emails will be lost, however delivery of emails may be slightly delayed once the server is powered back on.
Contact: If
July 28th, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: July 20th, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Server will be restarted to add additional RAM.
Locations Affected: Newark, DE
Impact: Sites will experience a single period of downtime of up to 30 minutes between the hours of 2am and 6am EDT (6am and 10am GMT).
Contact: If you have any
July 18th, 2017
ColdFusion / System Maintenance / Windows
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: July 13th, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Raid card and battery cable will be replaced in CF server Falcon.
Locations Affected: Newark, DE
Impact: Sites will experience a single period of downtime of up to 30 minutes between the hours of 2am and 6am EDT (6am and 10am GMT).
Contact:
July 6th, 2017
ColdFusion / System Maintenance
Virtuozzo Containers hardware node HMS-VPS-Node21 will be rebooted between the hours of 2AM and 6AM EDT (6AM - 10 AM GT).
If you have any questions regarding this notification, please contact our Support team at 1-877-215-HOST. You can also open a support ticket or support chat by logging into your control panel at https://my.hostmysite.com/, selecting the Help & Support tab, then selecting Open a Ticket
July 6th, 2017
System Maintenance / VPS
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: July 13, 2017 2:00am – 6:00am EDT (6:00am – 10:00a GMT)
Description: The mail server Cyclonus (also known as mail61.safesecureweb.com) will have it’s RAID battery replaced.
Locations Affected: Newark, Delaware
Impact: Mail services (ie: SMTP, POP3, IMAP) will be unavailable for approximately 20 minutes. Mail being sent to your mailboxes will be queued on
July 6th, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: June 22, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Email server ecomm-web01 will have it's RAID card battery replaced.
Locations Affected: Newark, Delaware
Impact: The email server will be unavailable for approximately 15 minutes. Websites and stores hosted on this server will be unavailable during this time.
Contact: If you have any
June 15th, 2017
System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: April 8, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Email server Kickback will have it's RAID card battery replaced.
Locations Affected: Newark, Delaware
Impact: The email server will be unavailable for approximately 15 minutes. Email services will be unavailable, however emails sent will be queued and will delivered once the server comes
June 6th, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: May 19, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: The VMWare ESXi node, which the server eagle resides on, will be rebooted for quick system maintenance.
Locations Affected: Newark, Delaware
Impact: The web server will be unavailable for approximately 15 minutes.
Contact: If you have any questions or concerns about this notification,
May 12th, 2017
System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE
Date and Time of Maintenance: May 9, 2017 2:00am – 6:00am EDT (6:00am – 10:00pm GMT)
Description: RAID card battery replacement cable will be installed on the web server.
Locations Affected: Newark, Delaware
Impact: All websites hosted on the server will be unavailable when the maintenance is being performed. Anticipated downtown is about 20 minutes.
Contact: If you have any
April 25th, 2017
ColdFusion / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE
Date and Time of Maintenance: April 25, 2017 2:00am – 6:00am EDT (6:00am – 10:00pm GMT)
Description: RAID card battery replacement will be performed on your mail server.
Locations Affected: Newark, Delaware
Impact: Email server will be offline and unavailable briefly for the RAID card battery replacement. All services (SMTP, POP, IMAP, WebMail, etc) will be unavailable during this time.
April 19th, 2017
Mail Server / System Maintenance
Date and Time of Maintenance: April 20th, 2017 10:00pm – 1:00am EDT (2:00am – 5:00am GMT)
Affecting backups and restores for the following servers:
Obama
Bamboo
Metalhead
NewYork
Cardinal
Force
Allegro
Hamlin
Ratchet
Hawk
Vulture
Bush
NewMexico
Nebula
Delorean
Meteor
Might
Dirge
Jackson
Description: Maintenance is being performed to provide additional power redundancy to our racks in the Data Center. Power supplying your backup server
April 7th, 2017
Backups/Restores / System Maintenance
Date and Time of Maintenance: March 31, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: SSL ciphers and protocols will be updated on server.
Locations Affected: Newark, Delaware
Impact: There will be up to 30 minutes of downtime while the settings take effect.
Contact: If you have any questions or concerns about this notification, please contact HostMySite at 1-877-215-4678 (+1.302-731-4948) or log into
March 27th, 2017
System Maintenance
Date and Time of Maintenance: March 29, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: RAID card battery will be replaced on server.
Locations Affected: Newark, Delaware
Impact: Server will be shut down and powered off when maintenance is being performed. Anticipated downtime is 30 minutes.
Contact: If you have any questions or concerns about this notification, please contact HostMySite at 1-877-215-4678 (+1.302-731-4948)
March 27th, 2017
System Maintenance
Date and Time of Maintenance: March 29, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: RAID card battery will be replaced on server.
Locations Affected: Newark, Delaware
Impact: Server will be shut down and powered off when maintenance is being performed. Anticipated downtime is 30 minutes.
Contact: If you have any questions or concerns about this notification, please contact HostMySite at 1-877-215-4678 (+1.302-731-4948)
March 24th, 2017
System Maintenance
Our System Administrators will be performing maintenance on the HostMySite Control Panel systems between the hours of 2am - 6am EST January 5, 2016. The maintenance will begin at 2am and may take up to 4 hours. During this time, the HostMySite Customer Control Panel will not be available. If you are still unable to access your Control Panel after this time, please contact Support.
January 4th, 2016
Control Panel / System Maintenance
:: Update, 1:15pm 12/15/2015 ::
The vendor, Odin, is still actively working on this at the highest priority and should have another update again within the next hour or two. No further update is available at this time. We thank you for your patience.
:: Update, 8:00am 12/15/2015 ::
The maintenance for this server was attempted overnight, but an issue arose regarding permissions to write
December 14th, 2015
System Maintenance / Windows
Our System Administrators will be performing maintenance on the HostMySite Control Panel systems between the hours of 2am - 4am EST 12/10/2015. During this time, the Control Panel will not be available. If you are still unable to access the Control Panel after this time, please contact Support. Thank you!
December 9th, 2015
Control Panel / System Maintenance
::: Update: 11:00am EDT August 2, 2015 :::
Maintenance on the win-mail05 server has provided a new array of disks to store the mail and repaired some corrupted data. All domains should now be able to send and receive email normally. If you experience any issues logging into webmail or sending and receiving email, please contact Support. Thank you.
::: Original Post: 4:00pm EDT July
August 2nd, 2015
Mail Server / System Maintenance
::: Update: 2:30pm EDT 7/23/2015 :::
Most of the missing domains have been reloaded into SmarterMail. If you still cannot log in, please wait and try again periodically, or feel free to contact Support.
To ensure the stability of these 2 servers moving forward, we'll be performing chkdsk scans on all the server drives. This will check the integrity of each drive thoroughly, but requires
July 23rd, 2015
Mail Server / System Maintenance
During a recent audit, our Platform and Network Operations teams have determined that some IP address changes need to be made to 3 email servers: hms-mail005, dirge, and hardhead. The following changes will be implemented between 2AM and 6AM EDT on July 9, 2015:
The following IP addresses will be removed and replaced:
66.241.240.245
66.241.243.63
66.241.243.145
66.241.243.220
These changes will only affect you if you
July 2nd, 2015
Mail Server / System Maintenance
Over the next few weeks, our System Administrators will be performing database maintenance for Exchange mailboxes. This maintenance will occur only during the maintenance window (2am to 6am Eastern Time). This will have minimal impact on your email service, although you may be prompted to restart Outlook. If you experience any issues with your Exchange email or if you have any questions, you can call
June 23rd, 2015
Mail Server / System Maintenance
Over the next two weeks, our System Administrators will be performing infrastructure maintenance to improve our shared server platform across the board. We've partnered with Microsoft to update much of the back-end with the latest virtualization technologies so that our nodes can perform to their maximum potential. These updates will offer improved performance and greater stability to web and database servers, and even some other
June 16th, 2015
System Maintenance
:: Update ::
The issue with the SSL certificate in our Hosted Exchange environment has been resolved. You can now access webmail without any errors. If you experience any further issues, please contact Support. Thank you!
:: Original Post ::
If you have a Hosted Exchange email account, you may experience the following error when accessing webmail at https://exch.myexchangeemail.com:
An error occurred during a connection
June 3rd, 2015
Mail Server / System Maintenance
::: Final Post – May 25, 2015, 12:45pm EDT :::
The chkdsk has completed and the server is back up and running normally. All websites are now serving properly. If you need any assistance, please don't hesitate to contact Support. Thank you!
::: Original Post – May 25, 2015, 11:00am EDT :::
The shared web server named Medusa is currently experiencing an outage that may
May 25th, 2015
System Maintenance / Windows
:: Final Update, May 20, 10:00pm EDT :::
The server has been fully restored. All websites are back up and running normally at this time. Thank you for your patience! If you need any assistance, please don't hesitate to contact Support.
:: Original Post, May 19, 3:08pm EDT ::
We are currently experiencing a server issue with shared server Jackson. All sites on this server
May 20th, 2015
System Maintenance
The HostMySite Control Panel (https://my.hostmysite.com) will be down for updates during these upcoming maintenance windows:
2am - 6am EDT, Wednesday, April 15, 2015
2am - 6am EDT, Thursday, April 16, 2015
During these windows, the Control Panel may be unavailable or have limited functionality. If you need to contact Support while the maintenance is occurring, please call 1.877.215.4678 to speak with a Support Representative. Thank
April 14th, 2015
Control Panel / System Maintenance
** Update: March 11, 2015 @ 2:48pm EDT **
The outage and performance issues on the server Dodo have been resolved as of 1:00pm EDT. If you experience any further issues, please contact support by phone or email. Thank you!
** Original Post: March 11, 2015 @ 11:56am EDT
The shared ColdFusion server named Dodo is currently experiencing an outage that Support is urgently addressing.
March 11th, 2015
ColdFusion / System Maintenance / Windows
Our System Administrators will be performing emergency maintenance on the following web servers to implement a critical security patch that will fix a security vulnerability:
Duck
Hawaii
Hummingbird
Kentucky
Lynx
Lyra
Maryland
Quail
Texas
Vegas
Due to the urgency of this issue, we will need to perform this update outside of our normal maintenance window of 2am - 6am EST. Our System Administrators will begin
February 26th, 2015
System Maintenance
Our System Administrators and Support staff are installing important security updates on all HostMySite servers beginning this afternoon. We usually perform server updates and maintenance during our daily maintenance window, 2am – 6am EST. However, due to the importance of these updates, some servers will be rebooted during normal hours of operation. If you experience any downtime for your website or email over the next
February 20th, 2015
System Maintenance
We are currently experiencing issues with the shared server Alaska, causing it to fail to serve websites.
We are aware of this issue, and have both our Platform and Operations teams working on this server to restore functionality as soon as possible. We will make further updates available to you via this blog.
If you have any questions, please contact our support team at 1-877-215-HOST
February 17th, 2015
System Maintenance / Windows
Due to urgent security maintenance, FTP has been disabled on shared Windows server Westvirginia as of 2:00pm EST Friday, February 6, 2015. If your website is hosted on this server, we apologize for the inconvenience! Rest assured that we're working urgently to complete this maintenance and you should be able to access your website files within a few days.
If you have any questions, please
February 6th, 2015
System Maintenance / Windows
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: January 28, 2015 2:00am – 6:00am EST (7:00am – 11:00am GMT)
Description: We will be doing routine maintenance on the following systems. The systems may be down for brief stretches of times during the maintenance.
January 28, 2015 2:00am – 6:00am EST (7:00am – 11:00am GMT) – Control Panel
Locations Affected: Newark, DE
Impact: The
January 27th, 2015
Control Panel / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: November 25, 2014 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: We will be doing routine maintenance on the following systems. The systems may be down for brief stretches of times during the maintenance.
November 25, 2014 2:00am – 6:00am EDT (6:00am – 10:00am GMT) – Control Panel
Locations Affected: Newark, DE
Impact: The
November 24th, 2014
Control Panel / System Maintenance
Due to an emergency security patch to fix a recently discovered vulnerability, we will be rebooting all of our Linux servers throughout the day. We do not expect these reboots to take more than a few minutes to complete.
We apologize for the inconvenience, but security is our number one priority and we must take these steps to protect you and your sites from compromise.
September 24th, 2014
Linux / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE: April 29th, 2014 2:00AM – 6:00AM
Date and Time of Maintenance: April 8th, 2014 2:00AM – 6:00AM EDT(6:00AM – 10:00AM)
Description: HostMySite will be performing routine patching on the systems that host our customer control panel.
Locations Affected: Newark, Delaware
Impact: Intermittent access to https://my.hostmysite.com as well as intermittent access performing management functions on your account.
Contact: If you have
April 29th, 2014
System Maintenance
