:: Final Update, May 21, 12:00pm EDT ::
The file copy has completed, bringing the server back to 100% health status. All websites are back up and running properly. Thanks for your patience. If you need any assistance, please don’t hesitate to contact Support.
:: Update, May 21, 10:00am EDT ::
The file copy is nearly finalized. Our System Administrators are performing a final sweep to ensure all files are restored properly. We will update this blog again once the server is verified to be at 100% health. Thank you.
:: Update, May 20, 9:00pm EDT ::
At this time, the web server has been re-provisioned and some sites are back online. A portion of the data on the server is still being restored, so you may be missing some recent files. Please note: these files will be restored by the afternoon of 5/21/2015. Thank you for your patience! If you need any assistance, please don’t hesitate to contact Support.
:: Original Post, May 20, 11:00am EST ::
We are currently experiencing a server issue with shared server Win-Web04. All sites on this server are currently down. Our System Administrators are performing maintenance on the server and we will follow up with any news or status updates ASAP.
We appreciate your patience as we work to resolve this issue.
If you have any questions, please contact our support team at 1-877-215-HOST (4678) or submit an ticket by logging into https://solutions.hostmysite.com.