HMS Shared Server Outage – Medusa

::: Final Post – May 25, 2015, 12:45pm EDT :::

The chkdsk has completed and the server is back up and running normally. All websites are now serving properly. If you need any assistance, please don’t hesitate to contact Support. Thank you!

::: Original Post – May 25, 2015, 11:00am EDT :::

The shared web server named Medusa is currently experiencing an outage that may last a few hours this morning. The server is currently performing a chkdsk to verify the integrity of the data on the server’s hard drives. If you are hosted on this server and your site is down, please check this blog post for any updates.

If you want to contact Support, you can call us at 1-877-215-4678 or submit a ticket in your Control Panel at Thank you for your patience!

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