::Update 2:05pm::
The bare metal restore was found unsuccessful after the server was QA'd and is being done once more. We apologize for the inconvenience and thank you for your patience.
::Update 1:27pm::
The bare metal restore has now completed. Our Admins are now working to bring the server and its services back to normal functionality to restore website hosting once again. Thank you
== Update 11:51am, November 24, 2015 ==
Performance issues on VPSs on H222412-13 will be found at this time. This is due to backups that failed to complete overnight now attempting to complete all at once. The backups will need to run until completion which will, then, restore performance for all VPSs. These can be found in the customer control panel under the Server Management
:: Nov 20, 2:40pm ::
The null route of the IP address was lifted prior and has not suffered any other attacks. All sites should now be loading normally at this point. Please contact support if you have any remaining issues. Thank you!
:: Nov 17, 12:04pm ::
We are currently experiencing a Denial of Service attack against the shared server Lin-web12. All sites on
Our System Administrators have detected an attack targeting WordPress blogs on server Lin-web15. The attacks are directed towards the WordPress Admin "/wp-admin" directory. To help us resolve this attack, we have placed a block on the WordPress Admin until the attack subsides. We appreciate your patience while this matter is resolved. We will post updates to this blog page as they become available. Thank you.
:::::Update 2:00pm Eastern - August 8, 2015:::::
The block has been removed on the wp-login.php pages. You can log in to your WordPress installation properly now.
:::::Update 2:50pm Eastern - August 7, 2015:::::
It has been determined by our team that attacks against users running WordPress is causing these servers to have issue. The attacks are directed towards the WordPress Admin "/wp-admin" directory.
To help
::: Update: 2:07pm EDT 6/24/15 :::
The scan has completed and the server is back up and running normally. If you continue to experience any issues, please contact Support. Thank you.
::: Original Post: 12:05pm EDT 6/24/15 :::
The shared Linux web server Lin-web12 is currently experiencing an outage that may last a few hours this afternoon. The server is currently performing a file system
:::: UPDATED MAR 17, 2015 4:15 PM EDT ::::
The DDoS attack against 204.12.60.156 has been mitigated and the null route removed. At this time, services and websites should be restored to regular functionality on this server (lin-web10). Support wil continue to monitor this server closely to ensure stability. Again, we thank you for your patience during the outage! If you have any questions, please
While investigating performance issues on our shared hosting server, Castaways, we have recognized a brute force attack focused on sites utilizing WordPress. To help mitigate the attack, our Platform Administration Team has disabled access to the file “wp-login.php” login for 24 hours.
Once this is lifted, we recommend that you change your default user (admin) to something more unique and reset your password to maintain
We are currently experiencing a denial of service attack against the server WestVirginia. All sites on the server that are using the shared IP address of 204.12.104.249 are currently down as we had to null route the IP to prevent further impact. Most Denial of Service attacks last up to 24 hours. We are currently working on a resolution as quickly as possible and
While investigating performance issues on our shared hosting server, lin-web02, we have recognized an attack focused on sites utilizing WordPress. Currently, no sites have been affected and to help mitigate the attack, our Platform Administration Team have disabled the “wp-admin” login for 24 hours.
Once we enable wp-admin logins, we recommend that you change your default user (admin) to something more unique and reset your
While investigating performance issues on our shared hosting server, WildWildWest, we have recognized a brute force attack focused on sites utilizing WordPress. Currently, no sites have been affected and to help mitigate the attack, our Platform Administration Team have disabled the "wp-admin" login for 24 hours.
Once we enable wp-admin logins, we recommend that you change your default user (admin) to something more unique and
Due to an emergency security patch to fix a recently discovered vulnerability, we will be rebooting all of our Linux servers throughout the day. We do not expect these reboots to take more than a few minutes to complete.
We apologize for the inconvenience, but security is our number one priority and we must take these steps to protect you and your sites from compromise.
:::::RESOLUTION at of 2:15pm Eastern:::::
We have determined the issue with the Apache restarts to be with a maintenance task that, when run, would restart Apache. We have disabled this task from running in the future and do not anticipate any further issues with the server.
:::::Original Post - 1:00pm Eastern :::::
Apache services on our shared server Ladyluck is currently experiencing an issue
=== Incident Update @ 09:00AM EST ===
The target was identified and the global IP block was removed. All web services should now be functioning properly. We will continue to monitor this attack and provide updates should anything change.
=== Incident Start @ 05:00AM EST ===
An IP on the server "LadyLuck" has been found to be under a DDOS attack. Our Network Operations team
