Issues Sending Email to Verizon and Network Solutions

== Update 10:55am, December 7, 2015 ==

Blacklisting issues remain on our outbound email servers sending to Verizon and Network Solutions addresses. These two companies are still blocking our network and have not offered a means of removing ourselves from this list. Our System Administrators continue to work on implementing a solution that can resolve these issues long term. Thank you.

== Update 9:20am, November 30, 2015 ==

Several of the outbound email servers are still blacklisted. We are still working to implement a long term solution. Thank you for your patience.

== Update 2:15pm, November 23, 2015 ==

Blacklisting issues remain on some of our outbound email servers sending to Verizon and Network Solutions addresses. Our System Administrators continue to work on implementing a solution that can resolve these issues. Thank you.

== Update 2:00pm, November 20, 2015 ==

The issue remains but we are working on finding alternative solutions. We will continue to post updates to this blog until email delivery to these networks can be made stable again. Thank you for your continued patience.

== Update 10:00am, November 17, 2015 ==

We are still working on these delivery issues. We’ve been in contact with the support teams for both Verizon and Network Solutions and are working toward a permanent resolution. We apologize for the inconvenience and thank you for your patience. Thank you!

== Original Post 9:00am, November 11, 2015 ==

Customers using HostMySite mail servers to host their email may experience intermittent issues with email delivering properly to Verizon.net email addresses, or email addresses hosted with Network Solutions. This is due to these two companies blacklisting some of our outbound IP addresses.

We’ve already requested to have the listed IPs removed from the their blacklists. While we are acting as urgently as we can in response, the companies who blacklist our IP addresses also need to take action on their end; so the time frame to a resolution depends on how quickly they’re willing to coordinate with us. We’ll continue to address this urgently and provide updates on this blog post when available. Thank you for your patience!

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