CANCELED
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: January 11th - 2 AM to 6 AM EST (7:00am – 11:00am GMT)
Description: Setting affecting acceptable UID values for IMAP connections will be modified for better compatibility with Outlook clients.
Locations Affected: Newark, DE
Impact: Email services will be unavailable during maintenance. No emails will be lost, however delivery of emails may be
January 3rd, 2018
Mail Server
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: November 9th, 2017 - 2 AM to 6 AM EST (7:00am – 11:00am GMT)
Description: Win-mail02 will have it's RAID battery and cable replaced.
Locations Affected: Newark, DE
Impact: Email services will be unavailable during maintenance. No emails will be lost, however delivery of emails may be slightly delayed once the server is powered back
November 2nd, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: November 9th, 2017 - 2 AM to 6 AM EST (7:00am – 11:00am GMT)
Description: Wheeljack (mail18.safesecureweb.com) will have it's RAID battery and cable replaced.
Locations Affected: Newark, DE
Impact: Email services will be unavailable during maintenance. No emails will be lost, however delivery of emails may be slightly delayed once the server is powered
November 2nd, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: Oct 18, 19, & 20, 2017 - 2:00am – 6:00am EDT (4:00am – 10:00am GMT)
Description: SSL Cert for myexchangeemail.com will be upgraded
Locations Affected: Newark, DE
Impact: The SSL Cert on https://exch.myexchangeemail.com will be upgraded, as well as SMTP, POP and IMAP exchange services. No downtime is expected.
Contact: If you have any questions
October 12th, 2017
Mail Server
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: August 30th, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Server will have software installed and may need a reboot.
Locations Affected: Newark, DE
Impact: Sites email could be down for a couple of minutes while the server is rebooted, however there is a possibility that a reboot will not be nessesary.
Contact:
August 22nd, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: August 18th, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Server will have it's RAID battery and cable replaced.
Locations Affected: Newark, DE
Impact: Email services will be unavailable during maintenance. No emails will be lost, however delivery of emails may be slightly delayed once the server is powered back on.
Contact: If
July 28th, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: July 13, 2017 2:00am – 6:00am EDT (6:00am – 10:00a GMT)
Description: The mail server Cyclonus (also known as mail61.safesecureweb.com) will have it’s RAID battery replaced.
Locations Affected: Newark, Delaware
Impact: Mail services (ie: SMTP, POP3, IMAP) will be unavailable for approximately 20 minutes. Mail being sent to your mailboxes will be queued on
July 6th, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: April 8, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Email server Kickback will have it's RAID card battery replaced.
Locations Affected: Newark, Delaware
Impact: The email server will be unavailable for approximately 15 minutes. Email services will be unavailable, however emails sent will be queued and will delivered once the server comes
June 6th, 2017
Mail Server / System Maintenance
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE
Date and Time of Maintenance: April 25, 2017 2:00am – 6:00am EDT (6:00am – 10:00pm GMT)
Description: RAID card battery replacement will be performed on your mail server.
Locations Affected: Newark, Delaware
Impact: Email server will be offline and unavailable briefly for the RAID card battery replacement. All services (SMTP, POP, IMAP, WebMail, etc) will be unavailable during this time.
April 19th, 2017
Mail Server / System Maintenance
****Update 10:49 AM EST****
The Null route has been lifted as the attack has stopped. If the attack continues it will be null routed again. We will post any updates as we have them if the issue persists. At this time mail functionality on the server should be running. Please contact support with any continued issues
We are currently experiencing a Denial
July 7th, 2016
Mail Server
== Update 10:55am, December 7, 2015 ==
Blacklisting issues remain on our outbound email servers sending to Verizon and Network Solutions addresses. These two companies are still blocking our network and have not offered a means of removing ourselves from this list. Our System Administrators continue to work on implementing a solution that can resolve these issues long term. Thank you.
== Update 9:20am, November
December 7th, 2015
Mail Server
Customers using HostMySite email servers to host their email may experience intermittent issues sending mail to Comcast addresses, or other email addresses hosted by Network Solutions (or web.com). The issues with Comcast and Network Solutions are due to web.com blocking some of our outbound email IP addresses.
We are currently working directly with web.com to resolve these issues as soon as possible. If you receive
August 13th, 2015
Mail Server
::: Update: 11:00am EDT August 2, 2015 :::
Maintenance on the win-mail05 server has provided a new array of disks to store the mail and repaired some corrupted data. All domains should now be able to send and receive email normally. If you experience any issues logging into webmail or sending and receiving email, please contact Support. Thank you.
::: Original Post: 4:00pm EDT July
August 2nd, 2015
Mail Server / System Maintenance
::: Update: 2:30pm EDT 7/23/2015 :::
Most of the missing domains have been reloaded into SmarterMail. If you still cannot log in, please wait and try again periodically, or feel free to contact Support.
To ensure the stability of these 2 servers moving forward, we'll be performing chkdsk scans on all the server drives. This will check the integrity of each drive thoroughly, but requires
July 23rd, 2015
Mail Server / System Maintenance
During a recent audit, our Platform and Network Operations teams have determined that some IP address changes need to be made to 3 email servers: hms-mail005, dirge, and hardhead. The following changes will be implemented between 2AM and 6AM EDT on July 9, 2015:
The following IP addresses will be removed and replaced:
66.241.240.245
66.241.243.63
66.241.243.145
66.241.243.220
These changes will only affect you if you
July 2nd, 2015
Mail Server / System Maintenance
Over the next few weeks, our System Administrators will be performing database maintenance for Exchange mailboxes. This maintenance will occur only during the maintenance window (2am to 6am Eastern Time). This will have minimal impact on your email service, although you may be prompted to restart Outlook. If you experience any issues with your Exchange email or if you have any questions, you can call
June 23rd, 2015
Mail Server / System Maintenance
:: Update ::
The issue with the SSL certificate in our Hosted Exchange environment has been resolved. You can now access webmail without any errors. If you experience any further issues, please contact Support. Thank you!
:: Original Post ::
If you have a Hosted Exchange email account, you may experience the following error when accessing webmail at https://exch.myexchangeemail.com:
An error occurred during a connection
June 3rd, 2015
Mail Server / System Maintenance
Update 1/29/2014 @ 2:00pm ***FINAL UPDATE***
We continued to monitor all outbound email traffic from our network to the AOL network over the last 24-hours and still report no delays. At this time we consider this matter closed, however, we will continue to monitor all outbound traffic to ensure continual delivery.
Update 1/28 @ 12:07pm ET
We have been working with AOL Postmaster
January 21st, 2014
Mail Server