NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: August 29th, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Server will be restarted to replace a RAID card battery.
Locations Affected: Newark, DE
Impact: Sites will experience a single period of downtime of up to 30 minutes between the hours of 2am and 6am EDT (6am and 10am GMT).
Contact: If you
NOTIFICATION OF HOSTMYSITE SCHEDULED MAINTENANCE:
Date and Time of Maintenance: July 20th, 2017 2:00am – 6:00am EDT (6:00am – 10:00am GMT)
Description: Server will be restarted to add additional RAM.
Locations Affected: Newark, DE
Impact: Sites will experience a single period of downtime of up to 30 minutes between the hours of 2am and 6am EDT (6am and 10am GMT).
Contact: If you have any
We are currently experiencing a Denial of Service attack against the shared server Bush. All sites on this server using the shared IP address 204.12.103.180 are currently down as we had to null route the IP to prevent further impact. Most Denial of Service attacks can last up to 24 hours or possibly more. The null route will be reevaluated after a 24-hour period; if
:: Update, 9:28am EST, 2/1/2016 ::
The server issue has been resolved and all sites should be accessible at this time. If there is any issue remaining, please contact our Support team.
:: Update, 8:11am EST, 2/1/2016 ::
The null route has been lifted; however there is an issue still occurring on the server. At this time, we are continuing to work towards restoring service
:: Update, 1:45pm EST, 1/18/2016 ::
The null route was temporarily lifted; however the attack was still occurring. Due to the intensity of the attack, the null route will be in effect permanently on the shared IP 67.59.136.111. If your site is currently using this shared IP on win-webpro01, please contact Support and we'll assign you with a new IP address exclusive to your site.
:: Update, 1:15pm 12/15/2015 ::
The vendor, Odin, is still actively working on this at the highest priority and should have another update again within the next hour or two. No further update is available at this time. We thank you for your patience.
:: Update, 8:00am 12/15/2015 ::
The maintenance for this server was attempted overnight, but an issue arose regarding permissions to write
:: Update 9:30am EDT 10/7/15 ::
The block on the main IP of this server has been removed and the attack has not resumed. All sites using 204.12.103.1 should now be fully accessible. We will continue to monitor the server closely for any further performance or networking issues. Thank you very much for your patience and understanding! If you have any questions or need any
::: Update: 11:30am EDT July 31, 2015 :::
All services on win-web06 are restored to full functionality including websites and FTP. If you are still experiencing any issues on your site or connecting to the server, please contact Support. Thank you.
::: Update: 1:45pm EDT July 29, 2015 :::
The server is now back up, websites are serving again, and the security issue has been
::: Update: 3:06PM EDT 7/15/2015 :::
There may be temporary downtime on your shared environment as the security update does require a reboot. We apologize for any inconvenience this may cause.
If you have any questions, please contact our support team at 1-877-215-HOST (4678) or submit an ticket by logging into https://solutions.hostmysite.com.
::: Original Post: 9:30am EDT 7/15/2015 :::
A critical security vulnerability affecting Hyper-V
:: Final Update ::
The DDoS against this server subsided over the weekend. The null route has been since lifted and all sites are now back up and running normally. We appreciate your patience! Please don't hesitate to contact Support if you have any remaining issues. Thank you!
:: Original Update ::
We are currently experiencing a Denial of Service attack against the shared server
::Final Update::
The server has been stably up since 8 am June 4 with no further issues.
:: Update 9:20pm ::
You may continue to see intermittent issues with this server. Our Datacenter Operations and Platform teams are continuing to monitor the server and perform needed maintenance.
:: Update 5:20pm ::
The server is now back up and running properly, and sites are back up.
::: Final Post – May 25, 2015, 12:45pm EDT :::
The chkdsk has completed and the server is back up and running normally. All websites are now serving properly. If you need any assistance, please don't hesitate to contact Support. Thank you!
::: Original Post – May 25, 2015, 11:00am EDT :::
The shared web server named Medusa is currently experiencing an outage that may
:: Final Update, May 21, 12:00pm EDT ::
The file copy has completed, bringing the server back to 100% health status. All websites are back up and running properly. Thanks for your patience. If you need any assistance, please don't hesitate to contact Support.
:: Update, May 21, 10:00am EDT ::
The file copy is nearly finalized. Our System Administrators are performing a final sweep
:: Final Update, May 20, 10:00pm EDT ::
At this time, the web server has been re-provisioned and files restored. All websites are now back up and running properly. Thank you for your patience! If you need any assistance, please don't hesitate to contact Support.
:: Original Post, May 20, 11:00am EDT ::
We are currently experiencing a server issue with shared server Win-Web03. All
:: Resolution, Apr 30, 2015 12:00pm ::
The DDoS attack against this server has subsided. The null route of IP address 204.12.103.1 has been lifted. All sites should now be up and running normally. Thank you for your patience during this outage. Please contact Support if you have any questions or issues.
:: Original Post, Apr 28, 2015 9:19am ::
We are currently experiencing a
Due to the urgency of the HTTP.sys vulnerability, we need to make emergency patches outside our maintenance window. You may experience temporary downtime as each server needs to be rebooted after being patched.
More information on the exact patches can be found here:
https://technet.microsoft.com/library/security/MS15-034
If you have any questions, please contact our support team at 1-877-215-HOST (4678) or submit an email by logging into https://solutions.hostmysite.com.
This past weekend, all shared Windows servers with .NET framework (versions 1.1.x, 2.0.x, 4.0.x) were updated from Full trust to Medium trust level. We made these important updates for security reasons -- Full Trust level can allow for various types of compromises that otherwise wouldn't be possible in a Medium Trust environment.
As a result, you may find that your application no longer works as-is
::: Update - March 26, 2015, 3:05pm EDT :::
The shared web servers Louisiana and VanBuren have been restored to full functionality. If you encounter any issues, or if you want to contact Support, you can call us at 1-877-215-4678 or submit a ticket in your Control Panel at https://my.hostmysite.com. Thank you!
::: Original Post - March 25, 2015, 9:06pm EDT :::
The shared web
::: Update - March 25, 2015, 11:00pm EDT :::
The server has been restored to full functionality. Websites are once again serving properly. If you encounter any issues or have any questions, please don't hesitate to contact support. Thank you!
::: Update - March 25, 2015, 5:45pm EDT :::
The web server is still undergoing the chkdsk at this time. The duration is due to
** Update: March 11, 2015 @ 2:48pm EDT **
The outage and performance issues on the server Dodo have been resolved as of 1:00pm EDT. If you experience any further issues, please contact support by phone or email. Thank you!
** Original Post: March 11, 2015 @ 11:56am EDT
The shared ColdFusion server named Dodo is currently experiencing an outage that Support is urgently addressing.
We are currently experiencing issues with the shared server Alaska, causing it to fail to serve websites.
We are aware of this issue, and have both our Platform and Operations teams working on this server to restore functionality as soon as possible. We will make further updates available to you via this blog.
If you have any questions, please contact our support team at 1-877-215-HOST
Due to urgent security maintenance, FTP has been disabled on shared Windows server Westvirginia as of 2:00pm EST Friday, February 6, 2015. If your website is hosted on this server, we apologize for the inconvenience! Rest assured that we're working urgently to complete this maintenance and you should be able to access your website files within a few days.
If you have any questions, please
:::: UPDATED JAN 27, 2015 8:15 AM EST ::::
The DDoS attack has subsided and the null route has been lifted. The server is showing stable performance currently. We will continue to monitor the server for any additional activity. All websites and services should be functioning normally on the server.
We thank you for your patience during the outage! If you have any questions, please
Hello,
We have resolved the issue with authenticating users through FTP. Please test to ensure that this is working by attempting to login through FTP at your earliest convenience. If you have any further issues, please let us know immediately so that we may continue to assist you.
We apologize for any inconvenience which you may have experienced and greatly appreciate your patience.
__________________________________________________________________________________________
We
:::::Updated Post - Sept. 29, 2014 @ 2:45pm:::::
Most Denial of Service attacks last up to 24 hours. We understand the importance of the uptime of your website, and as we are currently working on a resolution as quickly as possible, we would like to offer you the option of switching the IP address your site uses by updating your DNS Settings, in lieu of
